Terms of Service

Incursus is a drafting tool. You give it documents about a site — a client email, a decision notice, a survey schedule, a CAD drawing — and it produces a first draft of a report for you to check, edit and issue under your own name.

Incursus is not an arboricultural, surveying or advisory service. We do not visit sites, inspect trees, take measurements or give professional advice.

Everything Incursus produces is assembled from what you supply, partly by software and partly by an AI model. It is a starting point, not a finished report, and it is not checked by a person before you see it.

We owe no duty of care to your clients, to a planning authority, or to anyone else who receives or relies on a report you issue. Our agreement is with you.

You must check every figure against your own site data and against BS 5837 before a report leaves your hands.

That includes root protection areas, tree categories, incursion percentages, dimensions, species, condition, and anything read from a decision notice or a drawing. A figure can be wrong because a document was hard to read, because a drawing was drawn unusually, or because the model misread something — and the report will look exactly as confident either way.

A report you issue is your professional work. You decide what goes in it, you are responsible for its accuracy, and you are responsible for the advice you give your client. You must not tell anyone that Incursus prepared, checked or stands behind a report.

If you use Incursus for your business, you agree to cover us for claims brought by third parties — your clients, their insurers, a planning authority, another professional — arising from reports or advice you issue, to the extent the claim comes from your use of the output or your not having reviewed it.

You must be 18 or over. Keep your login details to yourself; you are responsible for what happens under your account and for anyone you invite into it. One account is for one organisation — do not share it across businesses.

Incursus is in beta and provided free of charge. It is supplied as-is. There is no guaranteed uptime, no support commitment, and features may change or be withdrawn. We will give you reasonable notice of anything that materially changes how you use it, and of the point at which it stops being free.

It stays yours

The documents you upload, the data you enter and the reports you generate are yours. We claim no ownership of them and we do not use them for our own purposes.

Anonymous statistics

You allow us to create anonymous, aggregated statistics from what passes through Incursus — counts and patterns with no names, addresses, postcodes or anything else identifying you, your clients or a site. We may use those to run and improve the service. We own the statistics; they are not your content and they are not personal data.

Because those statistics are anonymous and aggregated, they cannot be traced back to a job and so they survive the deletion of the job they came from.

AI training

We do not use your content to train AI models. Anthropic, whose model Incursus uses, is contractually prohibited from training on it. If we ever offer this, it will be something you switch on deliberately, off by default.

What you promise us

That you are entitled to upload what you upload, and — if you use Incursus for your business — that you have told your own clients that their information is processed using software like this, and have a lawful basis for doing so.

Do not:

• upload anything you are not entitled to
• upload sensitive personal information unless the job genuinely requires it
• try to break, scrape, reverse-engineer or overload the service
• share an account across organisations
• use the output to suggest you hold a qualification you do not

We may suspend an account that does any of this.

Our Privacy Policy explains what we do with personal information. This section is the data processing agreement required by UK data protection law, and applies where you use Incursus for your business.

Who is responsible for what

For the information you upload about your own clients and their sites, you are the controller and we are your processor. You decide what goes in; we handle it on your instructions. For your own account details we are the controller.

What we agree to

• Process your content only to provide the service, on your instructions
• Keep it confidential, and only let people who need to see it see it
• Keep it secure — see the Privacy Policy for how
• Only use the sub-processors listed in the Privacy Policy, and tell you before adding another
• Help you respond to requests from the people whose data it is
• Tell you within 48 hours of becoming aware of a breach affecting your content
• Delete it when you ask, or when you close your account
• Give you the information you reasonably need to satisfy yourself we are doing this

Creating the anonymous statistics described in section 5 is processing you instruct and authorise. Once the data is anonymous it is no longer personal data and we hold it in our own right.

Details of the processing. Subject matter: producing draft arboricultural reports. Duration: while you have an account. Types of data: names, addresses, postcodes and contact details of your clients and the sites they concern, plus whatever appears in the documents you upload. Data subjects: your clients, site owners and occupiers, and individuals named in planning documents.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.

Subject to that, and if you use Incursus for your business:

• Our total liability to you is limited to the greater of the fees paid in the 12 months before the claim or £100.
• We are not liable for loss of profit, business, contracts, goodwill or reputation, or for indirect or consequential loss.
• We are not liable for the professional advice you give to anyone else, or for a report you issue.
• These limits apply equally to anyone bringing a claim through you, including your insurer.
• You must bring any claim within 12 months of becoming aware of what it relates to.

The output is provided without any warranty that it is accurate, complete, or compliant with BS 5837 or with planning requirements. Nothing said in our marketing, in a demonstration or in an email is a warranty; these terms are the whole agreement between us.

If you are using Incursus for yourself rather than for a business, you have rights that these terms do not affect. Where anything above conflicts with your statutory rights, your statutory rights win. In particular, section 8 does not limit our liability for loss that is a foreseeable result of our breaking this agreement, and nothing here excludes anything the Consumer Rights Act 2015 does not allow us to exclude. The indemnity in section 2 does not apply to you.

Incursus is not a substitute for a qualified arboriculturist. Do not submit a report it produces to a planning authority, or rely on one, without having it reviewed by a competent professional.

You can stop using Incursus and delete your data at any time, from Settings. We may suspend or end your access if you break these terms, or if we stop offering the service — with reasonable notice in the second case, and a chance to get your data out first.

When your account is deleted, your jobs, uploaded files and extracted text are removed. Backups roll off on their own cycle shortly afterwards. Anonymous statistics, which cannot be traced to you, remain.

We may change these terms. If a change matters to you we will tell you and ask you to accept the new version. Continuing to use Incursus after a minor change means you accept it.

Nobody other than you and us can enforce these terms; the Contracts (Rights of Third Parties) Act 1999 does not apply. If part of these terms turns out to be unenforceable, the rest still stands.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you keep the protection of your local law and may bring a claim in your local courts.